FREQUENTLY ASKED QUESTIONS

FAQ

A: Direct Orthopedic Care or DOC, is an Orthopedic Urgent Access Clinic. The clinic has extended hours, is staffed by Orthopedic specialists, and accepts walk-in guests 7-days a week.
A: The DOC clinics are conveniently located and save patients time and money by having immediate access to orthopedic specialists that will treat the injuries while charging the same rates as a regular doctor’s office visit. In essence, high quality care with immediate availability for a significantly lower cost means patients are gaining everything and sacrificing nothing by visiting DOC.
A: ABSOLUTLEY! DOC is the most affordable option for anyone with an orthopedic injury. We strive to be in-network with all insurance plans and have bundled, transparent pricing for self-pay patients.
A: Hospital and Free-Standing ER’s charge higher rates and are allowed by law to charge facility fees that can range from a few hundred dollars to over $10,000 for a single visit. This fee is made even worse since the patient is then referred to an orthopedic specialist, like DOC, to treat the actual injury.
A: ER physicians are typically trauma specialists who stabilize an injury and then refer the patient to a specialist for treatment. Since most orthopedic injuries are ‘non-life threatening’, orthopedic doctors are not on-site at the ER and request a patient make an appointment with them to treat their injury (scheduling can take weeks from this point).
A: There is typically no wait and patients can either walk-in to be seen or call ahead and make an appointment.
A: DOC is significantly quicker than sitting in an ER waiting room, but the real time- savings is being seen by an orthopedic specialist immediately at DOC. An ER is going to refer to a specialist, like DOC, so making us your first stop helps to streamline the process, eliminate the middleman, and get injuries treated without delay.
A: Each patient’s visit to an ER is unique. And with such, each patient’s bill will vary. Consult with your healthcare benefits provider or insurance company for local ER estimates. However, because DOC offers the lowest co-pays possible and doesn’t charge a facility fee, DOC is always the more affordable option.
 
EMERGENCY ROOM
TREATED BY DOC
$1,498*
$196
COSTS COMPARISON
Average cost associated with a national hospital or free standing emergency room visit.
Average cost associated with the same procedure treated by DOC.
EMERGENCY ROOM
TREATED BY DOC
2hr 15min**
Under 1hr
OVERALL VISIT TIME
COMPARISON
Average overall visit time for non-critical emergency room patient.
Average overall visit time for same visit at DOC.
 

* Prices reflect the National mean cost associated with a non-like threatening orthopedic injury treated at an Emergency Department.

Source: Washington Post: NIH funded study: Journals.PLOS.org, 2013. DOC price reflects typical cost

** Source: Hospitalstats.org, Propublica.org, ER Wait Watcher, 2015.

Direct Orthopedic Care, Specialist Skills Without the High ER Bill!

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